Shipping & Delivery Policy

Last updated: 9 October 2026

1. Digital delivery only

Sorora Learning is a fully digital service. Nothing is shipped: there are no physical goods, no delivery address and no delivery charges. Purchased courses are delivered by unlocking them on the student's Sorora Learning account, on the website and on our Android and Android TV apps.

2. When access starts

A course is usually unlocked within a minute of Razorpay confirming the payment. If it does not appear within 30 minutes, refresh your dashboard or sign out and back in. If it is still missing, email [email protected] with your order reference and we will activate it or refund you.

3. How long access lasts

Each course or bundle gives access for the period shown at checkout — 30 days for a monthly pass, 365 days for a yearly plan — from the date of purchase (or from the upgrade date, for an upgrade). Access ends automatically at the end of the period; nothing renews or is charged again.

4. Buying for someone else

When a parent buys a course for a linked child, or pays through a payment link the child sent them, the course is unlocked on the child's account, not the payer's.

5. Failed payments

If a payment fails or is declined, no course is unlocked and you can try again from the checkout page. If money was deducted for a failed payment, see our Refund Policy.

6. Contact

Delivery and access questions: [email protected]